Last updated: October 18, 2024

Thank you for shopping at ONENEX MART.

If for any reason you are not completely satisfied with a purchase, we invite you to review our policy on returns. This Return Policy has been created with the help of the TermsFeed Return and Refund Policy Generator.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

• Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to ONENEX MART.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to ONENEX MART, accessible from https://onenexmart.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without providing any reason.

The deadline for canceling an Order is 7 days from the date You received the Goods or from the date on which a third party appointed by You, who is not the carrier, takes possession of the delivered product.

To exercise Your right to cancel, please inform Us by means of a clear statement. You can inform Us via:

• Email: support@onenexbusiness.com
• Website: https://onenexmart.com/contact-us
• Phone: +91 86 8085 8085
• Mail: No.6, Indar Building, Old Good Shed Road, FSM Hyper Mall Opp, Tiruchirappalli 620002. Tamilnadu, India.

Conditions for Returns

To be eligible for a return, ensure the following:

• The Goods were purchased within the last 7 days.
• The Goods are in the original packaging and unused.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in Our sole discretion.

Only regular priced Goods may be returned. Goods on sale cannot be returned. This exclusion may not apply if it is prohibited by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. The Goods should be sent to:

Address:
No.6, Indar Building, Old Good Shed Road, FSM Hyper Mall Opp, Tiruchirappalli 620002.
Tamilnadu, India.

We recommend using an insured and trackable mail service, as We cannot be held responsible for Goods that are damaged or lost during return shipping. We will not issue a return without actual receipt of the Goods or proof of received return delivery.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return

Contact Us

If you have any questions about our Return Policy, please contact us:

• Email: support@onenexbusiness.com
• Website: https://onenexmart.com/contact-us
• Phone: +91 86 8085 8085
• Mail: No.6, Indar Building, Old Good Shed Road, FSM Hyper Mall Opp, Tiruchirappalli 620002. Tamilnadu, India.